Quality Management
Kvalitetsstyrning

MION50, 7.5 credits, A (Second Cycle)

Valid for: 2025/26
Faculty: Faculty of Engineering LTH
Decided by: PLED I
Date of Decision: 2025-03-28
Effective: 2025-05-05

General Information

Main field: Logistics and Supply Chain Management Depth of study relative to the degree requirements: Second cycle, in-depth level of the course cannot be classified
Elective mandatory for: MLOG2
Elective for: I5-pr, I5-lf, M5-lp, R4
Language of instruction: The course will be given in English

Aim

To do the right things and to do things right are key to all industrial enterprises that wants to remain competitive. The purpose of this course is to provide the students with an understanding of governing principles and tools for successful Quality Management. This includes leveraging interrelations between customer needs and the enterprise’s capability to develop new products and services, ability to use existing resources for producing products and services, and to listen to the voice of the customer and the society around the business.

Learning outcomes

Knowledge and understanding
For a passing grade the student must

• have a comprehensive understanding of the governing principles for successful Quality Management.
• have an understanding of reliability analysis and factorial design.
• be able to explain and use methods for statistical process control and for process capability assessment.
• have knowledge about tools for collection, analysis and visualization of information.
• be able to explain the significance of quality assurance in manufacturing and logistics based on customer needs and requirements.
• have a comprehensive understanding of quality management in products/goods as well as in service.
• have knowledge about continual improvements in the context of LEAN and six sigma.

Competences and skills
For a passing grade the student must

• be able to perform factorial design of experiments.
• be able to apply reliability techniques on complex products and systems.
• be able to calculate control charts, estimate capability, and propose extended control activities.
• be able to use different quality tools for data gathering, analysis and visualization.
• be able to apply quality management principles and tools in manufacturing and service production.
• be able to describe and explain continual improvements in the context of LEAN and six sigma.

Contents

The course covers contemporary concepts, qualitative and quantitative methods, tools, and practices for quality management from theoretical and applied perspectives. Case studies and project assignments are used for introducing and explaining relevant topics, and for training the students to apply the gained knowledge.

Examination details

Grading scale: TH - (U, 3, 4, 5) - (Fail, Three, Four, Five)
Assessment:

The examination consists of assignments. Important assessment criteria are to clearly communicate the results and explain how the problems are solved orally, in well-structured presentations, and in writing by producing well-structured technical reports.

The examiner, in consultation with Disability Support Services, may deviate from the regular form of examination in order to provide a permanently disabled student with a form of examination equivalent to that of a student without a disability.

Modules
Code: 0125. Name: Project.
Credits: 7.5. Grading scale: TH - (U, 3, 4, 5). Assessment: Project assignments
Code: 0225. Name: Assignment.
Credits: 0.0. Grading scale: UG - (U, G). Assessment: Compulsory assignments

Admission

Admission requirements:

• FMSF80 Mathematical Statistics Basic Course (or equivalent)

Reading list

• A. Mitra: Fundamentals of Quality Control and Improvement, 4th Edition. John Wiley & Sons Inc.
• S.T. Foster, J.W. Gardner: Managing Quality: Integrating the Supply Chain, 7th Edition. John Wiley & Sons Inc.
• Related scientific research papers will be announced throughout the course.

Contact

Course coordinator: Danja R. Sonntag, danja.sonntag@iml.lth.se
Examinator: Danja Sonntag, danja.sonntag@iml.lth.se
Course homepage: https://www.pm.lth.se