Syllabus academic year 2010/2011
(Created 2010-07-25.)
Credits: 7,5. Grading scale: TH. Cycle: A (Second Cycle). Main field: Technology. Language of instruction: The course will be given in English. MTTN30 overlaps following cours/es: MTT230 and MTTN05. Optional for: I4, I5mf, M4lp, MD4. Course coordinator: PhD Anders Ljungberg,, Engineering Logistics. Recommended prerequisits: Knowledge and skills from basic mandatory courses including applied courses. Assessment: To qualify for a final grade the student must have completed the compulsory assignments and passed the written examination. Parts: 2. Further information: The course is recommended after 150 earned ECTS credit points. The main teacher is PhD Anders Ljungberg. Home page:

The overall purpose of the course is to – within the subject area Process Based Business Development – give the student concrete tools and methods as well as principles, concepts and visionary perspectives. Through the understanding, skills and attitude development obtained, a foundation is provided for future active participation in the process orientation that is becoming increasingly characteristic of industry.

Knowledge and understanding
For a passing grade the student must

Skills and abilities
For a passing grade the student must

Judgement and approach
For a passing grade the student must

Driving forces and motives for process based business development. Processes and the process concept. Process oriented organizations. Structure and leadership for process organisations. Customers and customer satisfaction. Identifying and mapping processes. Measurement system for processes. Analysis and development of processes. Business development with a process paradigm.

Ljungberg, A & Larsson, E: Processbaserad verksamhetsutveckling. Studentlitteratur, latest edition.
An English edition will appear in August 2010.


Code: 0110. Name: Process-based Business Development.
Higher education credits: 5. Grading scale: UG. Assessment: Passed written examination. Contents: Covers literature and lectures.

Code: 0210. Name: Assignments.
Higher education credits: 2,5. Grading scale: UG. Assessment: Satisfactorily carried out assignments. Contents: Two assignments are carried out: Development of a main process chart, and development of measurement systems for one of the processes in the main process chart (order-to-delivery).