Syllabus academic year 2008/2009
(Created 2008-07-17.)
TECHNOLOGY SUPPORTED COMMUNICATIONTEK280

Higher education credits: 7,5. Grading scale: TH. Level: G2 (First level). Language of instruction: The course will be given in Swedish. Optional for: C3, C3da. Course coordinator: Jana Holsanova, Jana.Holsanova@lucs.lu.se, Filosofiska inst. Recommended prerequisits: TEK210 Cognition. Assessment: Oral presentation and written examination. Approved assignments are required for a final grade. Home page: http://www.lucs.lu.se/.

Aim
The course aims to give understanding for possibilities and limitations taht arise where a new technology is used.

Knowledge and understanding
For a passing grade the student must

Skills and abilities
For a passing grade the student must

Contents
1. Human face-to-face communication. The course starts by looking at how we communicate face-to-face; how we transmit our message, how we communicate multimodally (language, gesture and gaze direction), how we create understanding, how we deal with expectations, and how we prevent misunderstandings. The objective of this introduction is to raise the awareness about the richness of face-to-face communication that serves as a comparison basis when we look at technical systems. Form: Lectures, excercises, labs, self study.

2. Technology supported communication. The course continues with a focus on specific types of technically supported communication. In this moment we explore the following questions: What are the particular possibilities and limitations of each technical communication system, when comparedto face-to-face communication? How do we compensate for the social aspects of communication (politeness, humour, irony etc)? How do we compensate for the lack of visual communication (gaze direction, posture)? How do we compensate for the lack of voice information (intonation, laughter, undertones)? How do we compensate for the lack of gestural information? Form: Lectures, excercises, empirical studies, field studies, lab studies, video recordings, data transcription, group discussions.

Literature
A collection of conference articles, research articles and scientific reports. Texts are provided by the department.